RETAIL FURNITURE/APPLIANCE CUSTOMER SERVICE MANAGER.
Hate would be a conservative term, to describe how I feel about my job.
For thirty years I have grown in this industry. The deterioration of the quality of the products in combination with the unrealistic expectations of the Consumer, have put me on the "Front Lines" of what could best be described as a "Retail War Zone".
Multiple times a day I am confronted by individuals who believe that they are "Entitled" to assualt myself and my staff both verbally and occasionally physically.
Most are expressing their outrage that they chose to purchase the obviously inferior constructed Asian product, which has usually outlived it's life span...
... as opposed to the products made within North America by crafts peole who take pride in manufacturing a quality product.
I am a Federally licenced Appliance Repair Technician by trade, but took Journalism in College hoping to write for a Motorcycle Magazine.
These days however, the Busa is my self prescribed therapy against the "Post Tramatic Stress" I'm enduring from a life in Retail.