c10
Registered
Today a customer flipped like a light switch. / bipolar??? Good guy but wow was I shocked! He sent me a message a few hours later.
This is what I sent back about 5 minutes ago.
David I have had all day to think about today's incident. I've always enjoyed calls @ your buildings. The response from you was as expected as a asteroid hitting the earth. You looked ready to fight with shaking lips, and turned really red. I'm lost @ the comments of your not scared of me, and my lack of size.
My supervisor said you felt as though my speaking was treating you like a child. My apologies if that's how it came across. He also said you still loved me ( my qualities of workmanship)
If the stress is this rough it may be time for a job change. Health is more important than them.
On the tags. I guess it's hard to understand it's the law. When the tags disappear with no correction tag if something ever happens it comes back to the state licensed person aka me, and companies 2nd. I have to answer the question to the state fire Marshall's office. My license can be temporarily suspended preventing making a living till the outcome is determined. This has become a habit of the place that employs you.
I looked you up on FB to see what your life is like. There are many things in common between us.
The last thing I want to do is fight with a customer.
I hope your bad day gets better soon.
This is what I sent back about 5 minutes ago.
David I have had all day to think about today's incident. I've always enjoyed calls @ your buildings. The response from you was as expected as a asteroid hitting the earth. You looked ready to fight with shaking lips, and turned really red. I'm lost @ the comments of your not scared of me, and my lack of size.
My supervisor said you felt as though my speaking was treating you like a child. My apologies if that's how it came across. He also said you still loved me ( my qualities of workmanship)
If the stress is this rough it may be time for a job change. Health is more important than them.
On the tags. I guess it's hard to understand it's the law. When the tags disappear with no correction tag if something ever happens it comes back to the state licensed person aka me, and companies 2nd. I have to answer the question to the state fire Marshall's office. My license can be temporarily suspended preventing making a living till the outcome is determined. This has become a habit of the place that employs you.
I looked you up on FB to see what your life is like. There are many things in common between us.
The last thing I want to do is fight with a customer.
I hope your bad day gets better soon.