JeffW,
If your attitude here is an indication of the attitude you portrayed to Superbike Racing, then no wonder your having problems with the people over there.
I have been on and off the phone with both Andrew and Andrea many times (actually talked to Andrea this morning) and they are the nicest people to deal with before, during, AND after a purchase.
Regardless, your problem stems from a certain individual or two, it in no way reflects the reputaion of the product itself, or on a company as a whole. The wheels themselves, IMHO, are the best on the market.
Obviously you think so as well, why would you switch from your aftermarket wheels you originally had to the Dymags in the first place??
As far as waiting, never more than 4 weeks. They are made to order, never more than one pair on stock.
And yes, the certification on these wheels is a big deal to some of us. It says to some of us that they have a process on hand that someone has checked and approved upon for our use.
I have never had a single problem ordering or obtaining parts through Superbike Racing and have heard no other complaints from anyone else except you.
So, please, indulge us and let us know your situation instead of just saying we get the shaft dealing with them, because I just don;t see it that way.