V6RACER
Registered
Here's the situation:
Took my busa in for some warranty work. While it was there (three weeks) the accidentally dropped my bike. They never called me to tell me about it not even to tell me my bike was ready to pick up. I go up there saturday and pay for my part of the warranty work (long story). As im paying the guy says to me "We dropped you bike in the shop. We had to put a *new* fairing on the rt side and replace the DB windshield. When I walk back to get my bike there were chips on the *new* fairing they put on the bike. I told them that the chipped fairing wasn't good enough and I wanted my fairing back if they weren't gonna replace it with a new one. They also left a scraped mirror, scratched kill switch, scraped bar end and on top of that the brand new tail section I just installed had a big scratch on it. The owner of the shop wouldn't even speak to me and the owner's son replaced the pieces I pointed out to him and never said a word like "I'm sorry" or anything. When he finished he just walked away and I stood there wondering for several minutes where he went. Finally I just picked up my old fairing put it in the car and started to ride the bike home. He came running out and said "where is that old fairing we need it for another bike". I looked at him and said I put it in the car it came off of my bike and you replaced it with chipped up fairing. He said "that's fine you'll need something one day and we aren't gonna help you." This is the place I bought the bike from and this is the way I get treated. Later, the owners wife called and demanded I return the fairing that I put in the car or she would call the police and say I stole it. I told her she was crazy and to do what she had to do. I also told her unless they replace the fairing with a brand new one I was keeping the fairing they messed up. She hung up on me and called back later saying she ordered a new fairing and I needed to bring both of the fairings back. I still have damage that they did to my bike that has not been fixed.
What do you guys think I should do?
How do I contact someone at Suzuki and get someting done about this?
This dealer makes me sick!
All I wanted is for my bike to be just like I had it before they dropped it.
Took my busa in for some warranty work. While it was there (three weeks) the accidentally dropped my bike. They never called me to tell me about it not even to tell me my bike was ready to pick up. I go up there saturday and pay for my part of the warranty work (long story). As im paying the guy says to me "We dropped you bike in the shop. We had to put a *new* fairing on the rt side and replace the DB windshield. When I walk back to get my bike there were chips on the *new* fairing they put on the bike. I told them that the chipped fairing wasn't good enough and I wanted my fairing back if they weren't gonna replace it with a new one. They also left a scraped mirror, scratched kill switch, scraped bar end and on top of that the brand new tail section I just installed had a big scratch on it. The owner of the shop wouldn't even speak to me and the owner's son replaced the pieces I pointed out to him and never said a word like "I'm sorry" or anything. When he finished he just walked away and I stood there wondering for several minutes where he went. Finally I just picked up my old fairing put it in the car and started to ride the bike home. He came running out and said "where is that old fairing we need it for another bike". I looked at him and said I put it in the car it came off of my bike and you replaced it with chipped up fairing. He said "that's fine you'll need something one day and we aren't gonna help you." This is the place I bought the bike from and this is the way I get treated. Later, the owners wife called and demanded I return the fairing that I put in the car or she would call the police and say I stole it. I told her she was crazy and to do what she had to do. I also told her unless they replace the fairing with a brand new one I was keeping the fairing they messed up. She hung up on me and called back later saying she ordered a new fairing and I needed to bring both of the fairings back. I still have damage that they did to my bike that has not been fixed.
What do you guys think I should do?
How do I contact someone at Suzuki and get someting done about this?
This dealer makes me sick!
All I wanted is for my bike to be just like I had it before they dropped it.
