2024 Gen3 6000miles DISASTER - Advice Needed

c10

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The amount of overfill needed is ALOT to cause windage on the crank shaft . Using a center line and not running 1 US gallon is below the crankshaft by a fair amount . Second once the engine starts there is over 1 quart of oil in the head on the cams and gears
To fill would likely have to be 6 quarts plus to be affected by crankshaft sloshing through oil .

Kiwi Rider

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Just read thru this entire thread (been away for a while) and that is quite the mystery going on there . . .
Re: the main bearing spinning on the crank journal, it may have had the incorrect sized shells (oil clearance too little) fitted at assembly in the factory,
Either that, or it has heated up and seized in the journal due to lack of lubrication
The latter being caused by being run dry for an unknown period of time (technician error, then covered up) and then topped off the oil level AFTER the damage was done.
I wonder how the con rod big end shells are looking?
If it's been run dry temporarily there will be evidence of other damage, not just the main brg shell/shells.
Who knows? Someone does, and he's not sayin' nuthin'.
Interested to hear the outcome on this.

jellyrug

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Let’s put on our detective cap and look at this analytically. I will quote from the OP:

“and after reaching 1,200 miles, I took the bike to a reputable shop known for their expertise in Suzuki motorcycles. The builder there installed a full Brock's AH2 system, a Sprint filter, Moto BT velocity stacks, and tuned the bike accordingly.”

I asked the OP, what exactly was involved with the “tune” and he admitted that he was not qualified to answer that. Besides the velocity stacks, and pipe no other aftermarket items were added. So “tune” meant they got into the ECU.

Next quote:

Initial Issue with Noise:
began noticing a rattling noise around the radiator when the bike hit 6,000 RPM, in every gear. The noise wouldn't appear while on a bike stand or on concrete, only under load during riding“


Engine noise, only under load could very well mean pre-ignition, AKA as pinging, also known as pre detonation, meaning the fuel air mixture during the compression stroke gets ignited too early, causing a shock wave which becomes very audible. To hear it while riding under load, wearing a helmet, must have been pretty bad. It is very possible that the tuner mistakenly, without intent had a finger problem, or something else, some wrong numbers ended up in the ECU table.
No guess, that the noise the shock waves would cause failure of the crank bearing carrying the majority of the load.

As far as the tuner being an expert, even the best make mistakes sometimes. After all, those who learn from their mistakes, use it as a path to become the best.

About the Suzuki dealership? Suzuki USA do not have a program or a system where techs are qualified, through training, certification, or anything. We have no idea about the skills of who works on the bike.

My guess, is if no one touched this bike, other than just riding it, it would still have been purring along happily.

c10

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My Question of Who is the Shop / Tuner in Houston Area still has not been answered .

BT Moto is difficult to deal with FYI , and there are so many ECU flashed / tuned Birds out there that keep a running with ZERO issues mechanically.

jellyrug

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My Question of Who is the Shop / Tuner in Houston Area still has not been answered .

BT Moto is difficult to deal with FYI , and there are so many ECU flashed / tuned Birds out there that keep a running with ZERO issues mechanically.
If a pipe is changed, a new map is necessary, it’s a matter of careful responsibility to make sure it is tweaked safely. I bet that most Suzuki dealers don’t have the knowledge or the tools to do that. The tuner would most probably duck this issue. My advice would be to take the ECU somewhere else, like Chris Moore to look at the current map, with the objective to find out if this was the cause of failure. Sadly, on a brand new bike, the motor has to be rebuilt.

Way back, there was a post of a motor failure after one of the biggest and most popular tuners remapped an ecu. I tried to find the post, through searching, but did not manage to get there.

Red05

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The amount of overfill needed is ALOT to cause windage on the crank shaft . Using a center line and not running 1 US gallon is below the crankshaft by a fair amount . Second once the engine starts there is over 1 quart of oil in the head on the cams and gears
To fill would likely have to be 6 quarts plus to be affected by crankshaft sloshing through oil .
Not necessarily. Inertia and lean have a lot to do with oil levels in the sump. The oil light flickering when hot makes a person think tolerances have been changed through oil pressure damage. With two people working on an oil change, one has to wonder how much oil was in it.
Any time I see a sight glass completely filled, I tilt the bike to try and see the level. At this point it’s late for that.

Unkbusa

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Long overdue update:


Five weeks out of warranty, my ’24 Busa spun a crankshaft bearing. I had taken it in for the recall, and when I got it back, I noticed the dealership had overfilled the oil. Could that have caused the issue? Who knows.

Credit where it’s due though: Suzuki stepped up and is rebuilding the engine completely—including a new case. It’s been a long two months without the bike, but I figured I’d share the update with the group.

Bumblebee

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Long overdue update:


Five weeks out of warranty, my ’24 Busa spun a crankshaft bearing. I had taken it in for the recall, and when I got it back, I noticed the dealership had overfilled the oil. Could that have caused the issue? Who knows.

Credit where it’s due though: Suzuki stepped up and is rebuilding the engine completely—including a new case. It’s been a long two months without the bike, but I figured I’d share the update with the group.
Pretty crazy thing to have happen to a new bike....

Overfilling the crank wouldn't have spun a bearing.....it must have been a manufacturing defect..

Glad it's fixed.

BigBSBusa

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Long overdue update:


Five weeks out of warranty, my ’24 Busa spun a crankshaft bearing. I had taken it in for the recall, and when I got it back, I noticed the dealership had overfilled the oil. Could that have caused the issue? Who knows.

Credit where it’s due though: Suzuki stepped up and is rebuilding the engine completely—including a new case. It’s been a long two months without the bike, but I figured I’d share the update with the group.
Glad to hear Suzuki is getting you taken care of.

lintlicker

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So apparently 2-3 people have reached out with the same issue just to let the community know. All have the gen3 25th anniversary.
Should there be a difference between the anniversary edition and a 2025 busa engine wise?

Excited to hear Suzuki stepped up to address this with you. You might not ever get the answer as to "why", but at least its getting taken care of is the main thing.

sixpack577

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Should there be a difference between the anniversary edition and a 2025 busa engine wise?

Excited to hear Suzuki stepped up to address this with you. You might not ever get the answer as to "why", but at least its getting taken care of is the main thing.
No difference in the engines themselves, only that the bad batch used may be easier traced as the red/black annivesary bikes may have all been built in one run, vs trying to identify by vin# only

Kiwi Rider

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I've worked at a Suzuki Dealership in their workshop, I've seen them (Shop Manager) try to get out of warranty work and even tried to get the customer to deal with Suzuki NZ directly . . I know the customer personally and he said to the shop "No way, I bought the bike from this shop, you guys can sort it out with Suzuki NZ . . end of story".
Customer did call the head honcho at Suzuki NZ and explained how the shop manager was trying to evade responsibilty re this claim (claim was 2 weeks over warranty period, a DR650S with crank main bearing failure at 18,000kms) but he had called 3 weeks prior to end of Warranty date to discuss it and made it known to shop manager.
There was some slippery stuff going on at the shop, in the end the Suzuki NZ manager called the shop manager and told him in no uncertain terms to accept this claim immediately, then called back the customer and explained it was taken care of, please call the shop and make a suitable time to deliver the bike to the shop.
The manager was P**sed for the next few days lmao!
Dealerships huh . . glad I'm outta there now. The collar and tie guys were lazy self inflated self important over paid buffoons. Meanwhile the guys that held the place together were the mechanics that actually did the work.

Equanimous

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This is interesting and worrying. I've got three years warranty plus Australia's Consumer Protection Act to boot, so if anything like this happens to my bike I'll be pressing for a refund or replacement, and won't accept a rebuild.

Unkbusa

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This is interesting and worrying. I've got three years warranty plus Australia's Consumer Protection Act to boot, so if anything like this happens to my bike I'll be pressing for a refund or replacement, and won't accept a rebuild.
Sadly enough Suzuki states they do not have whole new units but I’ll be receiving a blank check for the dealership to fix anything and everything with that said it’s only a 90 day warranty on the rebuild. I Might be trading it in after the rebuild we shall see.

Unkbusa

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Not a public page these are all Individuals from this page who sent me a PM telling me their story and which step they are at in the rebuild.

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