I have retired from the USAF and as well have my own web site that I created. I just setup with CROSSLOOP last night and I would like to help any of you guys out that may need help. For anyone that would like a remote session for donations only to the ORG... please check out my sites at Colorado High Local Area Network and Michael Porterfield: CrossLoop Expert in Application Installation, Troubleshooting, General Maintenance & Performance Inhancements, Virus & Spyware Removal, Data Recovery and let me know how I can help. Service is to the ORG donations only and paid via PayPal. This as well will be a big help to any of you that will do the same thing and reach out long distance to your family and friends in a remote session. Install the program, setup an account so you actually have a screen name and leave feedbacks. The program is free and very easy. Please check out my site and let me know what you think..... Skywalker!