Who had Clear Alternatives failures?

[Shibumi]

USN04limited posted recently, we both bought CA integrated signal taillights in June, and they have both had significant LED failures since then. CA waranties products for a year, right? Do you go to the seller, or straight to CA? How did they handle it, and was it prompt and hassle-free?

More importantly, are their products crap and break all the time, or is it a rare occurrence?



Please post if you have had a CA problem, and what you did to resolve it. This many people, should be a pretty good yardstick of product quality. Even if they replace them, I wont buy it if it's crap and keeps breaking because I don't want to put up with the hassle.

 

[KosherBenz]

had mine 4 months or so, works fine 4 me

 

[Don Hardcastle]

Contacted Clear Alternatives, they are going to make it right, no questions asked.

Don

 

[Youkai]

I have had my clear alternatives integrator LED for a year and a half now, it is still perfect since new. I have heard about some of the LED's goin out from other board members, but I have to ask how did you seal it from the elements? I used the stock connector and it is sealed as good as the factory light on mine.

 

[BLU88]

When i first got my CA i had a problem with them. they replaced them no questions asked. overnighted the new ones out along with a return back for the old ones. very good to deal with.

 

[kawiboy11]

I have been dealing with them for 6 years now, and I have never had any problems with them!

 

[rockadaous]

had some issues with my last bike, but they hooked me up. no questions asked.

 

[mrninja9]

I HAVENT HAD A PROBLEM YET

 

[cougar19]

Put the integrated light on in March. I had a full column of LEDs go out. I haven't contacted CA because I don't have my bill of sale. Do you think I need it?

Cougar

 

[Projekt]

Mine weren't lighting completely when I first got'm. Since I am here I didn't send them back since this would have taken maybe a month to turn around. I tapped on them and they ended up lighting 100% for a few days until I took the time to look at them again through the garage (glass) door reflection. So I am probably gonna phug wit'em some more to see what comes out of it.

 

[Don Hardcastle]

(cougar19 @ Oct. 23 2006,00:14) Put the integrated light on in March. I had a full column of LEDs go out. I haven't contacted CA because I don't have my bill of sale. Do you think I need it?

Cougar

I sent them email saying that I had proof of purchase if required. They said send the board and a description of the problem and they would repair/replace when they received the old board. They didn't say anything about a receipt.


Did you use paypal to pay for them? If you did your receipt can be reprinted thru there.


Don

 

[C_Henry]

Yes, i have some led's out in mine also. I've had mine about 4 months now. And now it's failing. I'm gonna e-mail them today.

 

[Shibumi]

I have emailed StreetBikeLights twice about this and still no response. Not happy.

 

[BusaBret]

I have had mine since June and have not had the first problem but now I am paranoid and constantly checking it. Safety first and all the wifey should understand an undertail. Time to start looking.
Hope they take care of your problem!

 

[Schism]

i had a set of front signals and they were garbage. they didn't fit to spec. no cracks and did hold up nicely for a while. now i have the oem clears for the d.o.t. rats to get off my back.