busalife2016
Registered
So after talking with you guys I got enough information to call suzuki of America and talk to them. The guy I spoke with was a complete bobo he tried to tell me that it was normal to have corrosion in the radiator *note he hadn't seen the picture* he tried to tell me riding it at crazy speeds could cause this!! dude was being a complete A** I mean I couldn't even get over the stuff he was saying, he told me and I quote the radiator isn't part of the motor we don't cover that...when I heard that I got frustrated started yelling at the phone and told him to let me speak to a supervisor he then said that wouldn't get escalated to that. I asked for a email so he could look at the picture because again this is not normal he gave me one I sent the picture to him, he looked at it and said oh wow that's an extreme amount I just said what am I gonna do about what is going on with a bike that is practically new he then said I will send it to my bosses and go from there.....so I get a call from the dealer I bought the bike from today and suzuki had called them about the picture and amount of corrosion in the radiator!!!! This is where it gets interesting....aparently some of the gen 2's are getting shorts within the fans which is causing the radiator to conduct electricity threw it which is causing the coolant to hold volts of electricity! yes I know what your thinking well I really don't lol but we grabbed a om meter and as suzuki told the service guy to stick it in the coolant if it reads volts then the problem lies within a short from the fan and sure enough the coolant had 13 Volts of electricity running threw it!!! Right side fan was the side that shorted out it was sending volts threw the radiator which was going threw the coolant obviously suzuki is aware of this and told him to replace my fans but now they don't know if they will replace my radiator because I didn't buy a oem radiator but it shouldn't matter the oem radiator cracked from corrosion so they should be replacing my radiator with a oem one and refunding me the money I spent on the other radiator I brought it up there during the warranty period it should be replaced and refunded there techs told me a rock hit it so I'm waiting to hear back from suzuki this shall be interesting!!!! Thanks for all the advice you guys gave if it wasn't for you all I would have never called suzuki