I purchased a new Shoei helmet a couple months ago. Great helmet and a good fit. The rear clip for the right side cheek pad seems to pop out every time I remove the helmet. I dropped Shoei an email this morning explaining the issue. Within an hour I received a response, send us your mailing address and helmet size and we will send a set of cheek pads that doesn't use the rear clip.
I responded and ask if they would send the next size thicker cheek pad. I got an immediate response "No Problem"!
I tip my hat to Shoei. Not only do they make a superior product but the customer service was first class!
Thank you Shoei!
I responded and ask if they would send the next size thicker cheek pad. I got an immediate response "No Problem"!
I tip my hat to Shoei. Not only do they make a superior product but the customer service was first class!
Thank you Shoei!