haya2005busa
Registered
So, I get this letter the other day saying i went over my data (roaming) on my plan. and if i dont correct the issue then they will terminate my phone service. Well I signed up for there Unlimited Data, Text, and Voice service a year ago. haven't had one issue till now, so i called them up to see what the deal is. well apparently they DO NOT have a truely unlimited data plan. according to them if you are in net work you are allowed 5 gigs and if your out of network you are allowed 300 MB...
300MB REALLY? i signed up for unlimited. i really dont even abuse this either, i used 500MB (out of network) and 400MB (IN network) of data (Slacker Radio mainly). not even 1G of data used total.
SO i called up there wonderful customer service, and they said that its in the contract i signed, that was the amount of Data i get. So i brought up the ever so clever commercial they play like every 15 min, and at all movie theaters stating UNLIMITED data..they said that yea to a certain point (5G) (300MB).
and i was told if i had a problem with it, they would gladly cancel my contract with no cost to me.
SO point of this story other than Sprint customer service SUCKS...is that if you want out of your contract, set your phone to DATA roaming, and enjoy...
300MB REALLY? i signed up for unlimited. i really dont even abuse this either, i used 500MB (out of network) and 400MB (IN network) of data (Slacker Radio mainly). not even 1G of data used total.
SO i called up there wonderful customer service, and they said that its in the contract i signed, that was the amount of Data i get. So i brought up the ever so clever commercial they play like every 15 min, and at all movie theaters stating UNLIMITED data..they said that yea to a certain point (5G) (300MB).
and i was told if i had a problem with it, they would gladly cancel my contract with no cost to me.
SO point of this story other than Sprint customer service SUCKS...is that if you want out of your contract, set your phone to DATA roaming, and enjoy...