That always happens to us also. The last time was just about 2 weeks ago,FedEx was suppose to drop my meds off, they say they did but I never got them, My meds cost 2000 a month! I want those meds! So I'm trying to check what the heck happened to them, No one knows. FedEx said they dropped it at the door, so I had to file a police report that they were stolen.
Now I have to see if my meds will be covered by my insurance company, I can only get a month supply at a time. Thank goodness they did cover me again. Now then that is over it wonts be the last time, it always happens with us by UPS, FEDEX and the good old postal service, With UPS we are consider the over time route If someone wants to put in over time then we get our stuff, you just cant rely on anyone these days as far as delivery is concern.