Extended Warranty???

I was unable to locate a dealer with 3 yr for less than 600 plus, some wanted more. The dealers are taking advantage of this bike's popularity to the extreme. When I bought the bike, 3 year extended warranty was 350.00. I simply waited a month before factory warranty expired to be hit with $300 extra charge for same warranty extension.

I chose warrantydirect.com's plan. Paperwork received. You have 30 days (once initiated) to cancel and receive your money back. If after that time, you owe them a minor fee. Was initially planning on paying the full amount up front, however, I was automatically set up for half down, and sent a payment book for remainder. I am cool with it, as in event something changes my mind about them, they do not have full amount in their hands.

I was informed by 'members'/greedy dealerships of the potential for problems associated with non-factory plan, but chose cost savings. The site had a lot of information on it, plus I made some calls that further satisfied me.

The above is obviously not experience of a warranty claim. I would certainly post that experience if/when I have one.

Could the dealerships be charging more because they expect trouble with infamous tensioner again?

[This message has been edited by byhalia (edited 19 July 2000).]
 
I looked at the site. What dealer will turn down a warranty direct claim? I can't imagine a dealer performing warranty work, calling up warranty direct, getting told they will be paid the full amount, and turning it down. I don't think you can lose with it. Maybe Johnnycheese can add his comments? If I'm doing the work and someone is paying me, whoever it is, I couldn't care if it was Suzuki or warrantydirect or the customer..just pay me. What do the dealers have to lose. Sounds like they will likely get paid even faster than tapdancing with Suzuki claims.
Lee


[This message has been edited by LeeMI (edited 19 July 2000).]
 
I bought the extended through the dealer at the time of purchase (I didn't know any better). I only paid between $350 and $400 however.
 
Oddly enough(!), WarrantyDirect just called me up. The man said, "You were quoted $499... that's a mistake. Should be $449."

On the one hand, it's "not the Suzuki extended warranty."
On the other hand, it's "not the Suzuki extended warranty."

I could almost see having an easier time getting warranty work done with WarrantyDirect than having to deal with the Suzuki extended warranty.
Dunno why; I suppose I'm picturing Suzuki's extended warranty rep to ask lots of questions and try hard to get out of the work, where I picture the WarrantyDirect guy sitting in his cubicle, saying, "Give me an estimate and fix it. Call me when you're done so I can contact the customer."

I'm debating now, but I can I now know more than ever that I'm getting some extended warranty.
 
Mike,
I was told the exact same thing. $449. Think I'm going for it. I was quoted $699 from the dealer I purchased the bike from.
Lee
 
An "extended warranty" is a misnomer. Only the manufacturer can warrant what they built. What you are really looking at is a Mechanical Breakdown Insurance (MBI) policy. Like any insurance, by buying it, you are betting that you will have problems and therefore will benefit from it. In selling it to you, the insurance company is betting that you will not have problems, and they will profit from it. It's like gambling in the casinos. Both casinos and insurance companys make huge profits. What makes you think that the laws of probability don't apply to you? When you buy an MBI policy, once the money has changed hands, you give up a lot of control over what happens. The company that sold you the policy is not the insurance company. They can sell your MBI policy back and forth between companys, which sometimes don't stay in business. Most dealership service consultants don't like the hassle of having to deal with them. Most people who buy MBI policys come in thinking that it is a "bumper-to-bumper warranty" that covers "everything". Try finding those words in your policy. They only cover what is in black and white on the declaration page. If you have a policy that doesn't cover seals and gaskets, you pretty much bought thin air. You have to authorize diagnostic time and tear down time prior to submitting a claim. Once it is torn down, the service consultant gets to sit on hold for a half an hour to initiate a claim. The insurance company usually has up to 2 business days to send out an inspector to inspect your vehicle. Then they will let you know IF they will participate in the repair. Dealership policy may not allow the service consultant to submit for reimbursement because some of these MBI companys are here today and gone tomorrow, and at best will "work the float". That means that you still have to pay for a covered repair and then try to get your money back from your MBI insurance company. The MBI company may reimburse at a lesser rate than what the dealer charges (and you pay the difference). They may not pay for fluids. They may not pay for misc. shop supplies. They may require proof of maintenance. ANY modifications will probably void your policy. There may be a cap on reimbursement. Be careful. Think of your previous experiences with insurance companys.
 
With all the talk of hemming and hawing from Suzuki claims...whats the difference? I have to believe dealers sit on hold with Suzuki too. I have to believe you have to authorize diagnostics and tear down with Suzuki. I also believe that Suzuki, like most insurance companies, make money on their extended warranty. Byhalia...what does the fine print say? I called warrantydirect and they claim they have been in business for 20 years. And they do cover seals and gaskets. They pay the labor rate on the wall they stated. They cover fluids. They require proof of maintenance. Does Suzuki?
But you are right..buyer beware.
Lee

[This message has been edited by LeeMI (edited 19 July 2000).]
 
I am going with a Suzuki Extended Warranty through my dealer. Another four years, same coverage as the original except they have encluded roadside assistance. Cost me $1200.00

But then again, I live in Canada... So we get ripped off a little more.... lol
 
We sell only two types at our shop GECC(suzuki)
And Polairs extended.
We know we will get paid.
The bottom line on all others is we do not know for sure what they will and won't cover
Most find print is vegue when it comes to motorcycles.
I bought a GECC for my Busa.

Also we do honor the other ones but you have to pay for the repair and when we get paid we refund the money to you or we insturuct the co. to issue you the check.
Remember we have no garrentee to get paid.
 
Call Brian Braswell (Finance) at Midwest Motor Sports 618-251-3902. Hartford, IL

He can/may (Will?) get you the deal at under $400 US??? Work HIM! I PROMISED I WOULD NOT POST MY PRICE PAID - THEY TREAT ME RIGHT ON PARTS THERE AND I CANNOT RUIN THAT.
I called Diane Landers trying to get them to sell at earlier posted threads and she said GE Capital (Genuine SUZUKI) instituted a new policy that she has to see the Bike before they could do the extension. I purchased a ext wty for a R1 from her in Feb 00. Diane does LOTS of extended warranties for various Jap Bikes. Trust me on this - or go back through archives.

Anyway, try Brian. Please Post Results - Negative or Positive. You can use my name as a lead for their extended warranty.
 
The Suzuki extended warrenty (3) additional years can be purchased any time during the bikes origional warrenty is still in place. It should sell for approx. $400-$450 dollars (US) tho I have known for dealers to sell them for more. If your paying more than this then you need to consider calling outside your area. All dealership have to honor a Factory Suzuki GECC warrenty so don't let them punk you out into thinking you have to get it from them. Anyone in the Charlotte, NC area. I know I can get it for the regular retail price, but I have not heard of any horror stories of price gauging around here. I am usually against extended warrenties, but the price of a transmission job alone can be around $1200 dollars. And we all know Suzuki's are prone to 2nd Gear jobs. Good Luck and call around, don't get ripped . . .

Michael Lee
Team Charlotte Motorsports
(704) 394-6666
 
I call the dealer I bought the bike from yesterday, his response "yeah we can sell you the extended warranty its $599 for the three additional years" So I tried to reasonable negotiation with him and was pretty much told to pound sand "no dealer can sell for less than $599". It's time to shop around!
 
I am about to purchase an extended warranty on my '99 and would like to know some of your costs associated with what company you bought your warranty through. I remember hearing $350 for three more years of warranty, but want to hear the real world numbers. Also, is it best to go through a dealer or some after market company? I assume, the dealer route is best. Any information would be greatly appreciated. Thanks in advance. By the way, my '99 has had no problems except one operator error, and I am still looking for Copper plastic and a tank. See ya.
 
Not to cut JohnnyCheese, but also give Kevin a call at Romney Cycle. His number is (304) 822-3933. He was selling the Suzuki plan for the TLR for $375, and I know of a few who purchased it from him (me included). He's a great guy to deal with.

Shop around, and go with price. With luck you will never need it.

Gary
 
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