motorhead-johnnycheese
it is with great concern that i read your comments and concerns. at trac dynamics we have always prided ourselves on providing the
very best in products and customer service. it is surprising to say the least, to read these comments. it is my decision alone on what to provide and what not to provide with our arms. to keep the price as low as possible, we provide chain guards, gun drilled axles, titanium axles, enything you want! but they are an additional charge, if you were not made aware of this when you ordered your arm, then that is our fault!!
and we will fix that problem!!! in reguards to the link bearing problem, we are working to cure this now, but it involves redesigning the linkage system. suzuki simply does not have enough in this country to supply us, we have purchased over 600 in the last 2 years! i was not aware that people were having trouble removing them from the stock swingarm, because i do it almost every day with no problems, now i know this is a issue. the one thing that i can tell you, is that we want everyone to be 100% satisfied with our products, i am very proud of our aluminum swingarms! and i would truly appriciate any feedback, good or bad, this will help us make a better product, and provide the best service. i think you would be surprised if you knew how few people ever call us and let us know that there might be some issues that need to be addressed.
we will do what ever it takes to make our customers happy, we're here to make only the best products!!
i can always be reached
@661 295-1956 ext105
thanks
dave earll
ps. anyone can send their anchor axle back and exchange it for a gun drilled one, no charge!