joncook06
Registered
do not buy your hid's from "EFX"!! I went to buy some HID's off EBAY and i found a pair (hi and low beam)for about $120, then i saw EFX company's for about $160, i also saw they are an ISO company which has higher standards. so i went ahead and spent the extra $40 to get a better quality product. Heres the problem i called them and paid on Monday May 19th, they said they'll ship out today. I wait. Thursday comes no lights, i call they said they shipped Tuesday i wait more. i call again they say they shipped Wednesday.The following Thursday i get them and they are postmarked a week after i ordered.
Ok i let that go, i start installing them to find they shipped me the wrong hi beam,so i call them up they say its not our fault you have a new bike and our book isn't up to date, i tell them it's fine i understand it happens no big deal just ship me the right one. they said i have to ship mine back first. i reminded them they have my credit card # if i dont return the bad bulb they can charge it. they said we can't. i asked if they could charge my card then refund me once they receive the bulb back. nope can't do that either. i just wanted to avoid two more weeks of waiting.
They then told me it would ship the same day they received my wrong bulb, well surprise it didn't it shipped two days after, so i just now (June 10) got the kit that should have taken 3 days to get. and i had to pay to ship the wrong one back to them. They suck, but i love my low beam!!
Ok i let that go, i start installing them to find they shipped me the wrong hi beam,so i call them up they say its not our fault you have a new bike and our book isn't up to date, i tell them it's fine i understand it happens no big deal just ship me the right one. they said i have to ship mine back first. i reminded them they have my credit card # if i dont return the bad bulb they can charge it. they said we can't. i asked if they could charge my card then refund me once they receive the bulb back. nope can't do that either. i just wanted to avoid two more weeks of waiting.
They then told me it would ship the same day they received my wrong bulb, well surprise it didn't it shipped two days after, so i just now (June 10) got the kit that should have taken 3 days to get. and i had to pay to ship the wrong one back to them. They suck, but i love my low beam!!