In December, I won an eBay auction for a cell phone from 23rdavecellular. Within minutes of the auction end, I paid via Paypal. (Now, I really need this phone, mine had just been stolen and I use it for business). WEEKS go by, and I had sent 2 different emails to this guy with no response. On Monday of the 3rd week, I email him again and he responds saying there was some confusion with the address, he'll get it out tomorrow. So I wait, thinking I'll have it by next week.
On Monday (week 4), I email him a simple note, "have you shipped my phone?" Three days later he responds with, "I was gonna ship it, but I noticed the antenna had gotten messed up and I'm gonna fix it for you. On Friday, I email him with "did you get it fixed? Have you shipped? Can you give me a tracking number?" NO RESPONSES.
Now in week 5, with no responses, I file a Paypal complaint to help resolve problem, with options to provide tracking number or give me a refund? He has 7 days to respond, and on Day 6 he refunds me my money.
NOW here's the problem, I was thinking this guy has my money for 5 full weeks and he can't ship me a cell phone, so I leave negative feedback that says "Bought Item Dec 20th, Does not ship! Refunded after complaint Jan 22. Excuses!". I am thinking that people need to know this, right?
He starts leaving me negative feedback "Disgrace to Ebay changed his mind on sale I issued refund he left negative feed".
NOW, I did not change my mind. I wanted the phone, and as a matter of fact, I purchased the same exact phone after I was refunded from another eBayer and I have the phone ALREADY!
WAS I WRONG? or would you do the same?
P.S. The same day my auction ended someone else bought a phone and it just miraculously got lost in mail, although he has a tracking number, but no phone.
On Monday (week 4), I email him a simple note, "have you shipped my phone?" Three days later he responds with, "I was gonna ship it, but I noticed the antenna had gotten messed up and I'm gonna fix it for you. On Friday, I email him with "did you get it fixed? Have you shipped? Can you give me a tracking number?" NO RESPONSES.
Now in week 5, with no responses, I file a Paypal complaint to help resolve problem, with options to provide tracking number or give me a refund? He has 7 days to respond, and on Day 6 he refunds me my money.
NOW here's the problem, I was thinking this guy has my money for 5 full weeks and he can't ship me a cell phone, so I leave negative feedback that says "Bought Item Dec 20th, Does not ship! Refunded after complaint Jan 22. Excuses!". I am thinking that people need to know this, right?
He starts leaving me negative feedback "Disgrace to Ebay changed his mind on sale I issued refund he left negative feed".
NOW, I did not change my mind. I wanted the phone, and as a matter of fact, I purchased the same exact phone after I was refunded from another eBayer and I have the phone ALREADY!
WAS I WRONG? or would you do the same?
P.S. The same day my auction ended someone else bought a phone and it just miraculously got lost in mail, although he has a tracking number, but no phone.