Strange? I didn't hear any clunking?
That DOES NOT I repeat DOES NOT happen here on either acct. I personally know most the techs here and have for many yrs. we don't thrash cars or over bill them purposely.
If I was the owner of that car I'd pick out the most expensive Vette on the lot and go in and speak to owner and Gm, let them hear the recording and tell them every news channel in the five state area will be playing it (guess they probably already are?) unless the Vettes prepped and ready in 30minutes. Oh and I'd tell them the Vette I want is at their competitor and they need to make a check out to them because I wouldn't take another car from them!
If owner doesn't get a new car out of this I'd be surprised!
well, right after he sues for "Fraud" the dealership employees can sue him for the illegal wiretap for recording them.... you cant record two other peoples conversation unless one of the two parties knows their being recorded.
As long as one party knows. He knewNot sure what the law is in SC about recording without consent, I don't agree with how that vehicle was treated, nor do I agree with double billing. I have worked as a tech, adviser, sales, and now parts at several dealerships (car and power-sports) I would personally call out anyone, from a porter to a sales manager that went out and beat the sense out of any vehicle so I'm glad this guy got some proof, however I think he may have found himself in hot water for the way he went about it.
Glad I have never worked for a shop that does things like this, the closest call I had to shady work was a sales man bringing in a car after a trade wanting me to clean an obvious oil leak so he could get it back on the lot, I told him "go kick rocks." I made sure the service manager followed up with the sales department to make it clear that a car coming in with a problem would get fixed properly or wholesaled as is but the service dept would never take a car without an R/O or shine up a clunker.
No shop or dealership is perfect, but that recording was the baseline for bad.
then you should have erased it.....Simple defense:
'I accidentally left my phone in my car and was horrified when I heard what it picked up'
true...seems at least one person has to consent to being recorded....now he will have to convince his car consented???