I found a moving company via the net and checked them out with Better Business and they are a legit company based in Florida. They didn’t seem to have any black marks. So I arranged for them to move some stuff cross-country for me and gave them a deposit.
First the movers didn’t show up on the right day and caused me to take off work unnecessarily. Secondly, when they did show up, they tried to add in some charges that were not in the agreement. Since it was after hours, we could not contact their office, so they did not move the stuff. In the next couple of days, we compromised on the extra charges and scheduled another move date. I told them that they must be there because I couldn’t keep taking off of work. They promised that they would be there, but on the moving day, they did not show up. The next day they wanted to reschedule again, but I told them I wanted to cancel and wanted my money back. They seem very reluctant to refund my money. They keep referring to their clause requiring cancellation 8-days prior to move date. However, I believe they breached the contract when they did not show up on the contracted date.
What can I do?
Of course I am going to report them to the Better Business Bureau in Florida where they are located. But can I take them to small claims court? And if I do, can I file in OR, where I am, or would I have to file in FL where they are based? And if I have to file in Florida, can I do it from OR? Lastly, when I file, can I sue them for lost wages for the days I took off from work?
Any advice guidance would be appreciated.
Thinker
First the movers didn’t show up on the right day and caused me to take off work unnecessarily. Secondly, when they did show up, they tried to add in some charges that were not in the agreement. Since it was after hours, we could not contact their office, so they did not move the stuff. In the next couple of days, we compromised on the extra charges and scheduled another move date. I told them that they must be there because I couldn’t keep taking off of work. They promised that they would be there, but on the moving day, they did not show up. The next day they wanted to reschedule again, but I told them I wanted to cancel and wanted my money back. They seem very reluctant to refund my money. They keep referring to their clause requiring cancellation 8-days prior to move date. However, I believe they breached the contract when they did not show up on the contracted date.
What can I do?
Of course I am going to report them to the Better Business Bureau in Florida where they are located. But can I take them to small claims court? And if I do, can I file in OR, where I am, or would I have to file in FL where they are based? And if I have to file in Florida, can I do it from OR? Lastly, when I file, can I sue them for lost wages for the days I took off from work?
Any advice guidance would be appreciated.
Thinker