I bought a Suomy lid during a group buy here last year. I rarely wear it, but had to have it.
At any rate, I soon after bought an iridium shield for it. This is the saga;
Shield 1 doesn't fit correctly 1/8-1/4" gap around top, will not seal. Contact Suomy USA they advise it has lost it's shape, return for new one. Okay, thanks.
Shield 2 still won't fit perfect but I can live with it.
Wear it one time, return home after ride and wet it to wipe bugs off, iridium coating removed with bugs.
Call Suomy USA they advise there was a defective group of shields shipped to US, I have one. They will ship a new one out when new order arrives. I wait 6 months. I forgot about it over winter and just wore the Shoei during spring. I call Suomy USA to check on new shield and they apologize and ship one out next day. I must have the CEO direct line or something.
Shield 3 I get and wear once, refuse to clean it during ride. When home I drape a water dampened towel to soften bugs and wipe with a brand new microfiber cloth. Scratched. I call Suomy USA and speak with a rep. must have been upper level corporate, and tell him of my on going dissappointment with product. He takes number and advises he will call back from warehouse. He does about 15 minutes later. He tells me he has new shield, and has rubbed the snot out of it with water and a cloth, no scratching. He will next day ship it.
Shield 4 arrives and has in new package detailed instructions on cleaning with water, and nothing else. It has been on lid for last few months in helmet bag. I just don't wear it much, it's dark and it needs to be bright out to see through it. I use it today and take a ride. Midway through ride I can't see much due to bugs. I have bottled water and a microfiber just for this purpose because I don't want problems. I wet the shield to soften the fresh kill, and wipe with the microfiber. SCRATCH.
What am I doing wrong here? Are these $60.00 1 use disposable shields? I am thoroughly dissappointed in Suomy products at this point. The shield makes the look of lid but is otherwise useless. I'd call them again but this will be # 5. I guess I'll just put the clear shield on and only use at night, which I rarely ride.
Has anyone else has similiar problems with iridium shields?
Shield 1 doesn't fit correctly 1/8-1/4" gap around top, will not seal. Contact Suomy USA they advise it has lost it's shape, return for new one. Okay, thanks.
Shield 2 still won't fit perfect but I can live with it.
Shield 3 I get and wear once, refuse to clean it during ride. When home I drape a water dampened towel to soften bugs and wipe with a brand new microfiber cloth. Scratched. I call Suomy USA and speak with a rep. must have been upper level corporate, and tell him of my on going dissappointment with product. He takes number and advises he will call back from warehouse. He does about 15 minutes later. He tells me he has new shield, and has rubbed the snot out of it with water and a cloth, no scratching. He will next day ship it.
Shield 4 arrives and has in new package detailed instructions on cleaning with water, and nothing else. It has been on lid for last few months in helmet bag. I just don't wear it much, it's dark and it needs to be bright out to see through it. I use it today and take a ride. Midway through ride I can't see much due to bugs. I have bottled water and a microfiber just for this purpose because I don't want problems. I wet the shield to soften the fresh kill, and wipe with the microfiber. SCRATCH.
What am I doing wrong here? Are these $60.00 1 use disposable shields? I am thoroughly dissappointed in Suomy products at this point. The shield makes the look of lid but is otherwise useless. I'd call them again but this will be # 5. I guess I'll just put the clear shield on and only use at night, which I rarely ride.
Has anyone else has similiar problems with iridium shields?
