My facts are straight. I am correct in identifying that rattling noise. Is "caught in-between adjustment settings" better? The tensioner is indeed caught in-between adjustment settings---I am correct.
However, Suzuki has not explained this to their customers at all. They explain that "the noise is normal." They (of course) don't want to lose any customers so they play it low key. There is a design flaw in the tensioners on the 2000 models, or else they would not rattle the way they do.
Are you telling me that all bikes should rattle and make noise...(you must be crazy). Check out the Yamahas, Hondas, Kawis, and other bikes-----that rattle isn't there. I'm glad that you're happy with the rattling noise and Suzuki's explanation. Myself and other riders are not.
You explain to me why Suzuki has poor customer service (dealing with their customers)......PLEASE.