As discussed, here's the broken pin. I did everything per their instructions. New pin should be on the way. You should be able to figure out the brand...
WOW! That is one clean fracture! Is that pin even the right diameter? It looks like it may have been loaded laterally and gave out. Do you think the pin would be properly aligned with the bore in the bike's lower clamp when the stand is in the fully raised position?
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