Any BMW car service writers/techs here?

[vman1300]

I dropped the wifes 325 of at the dealership yesterday for a oil leak that developed 2-3 weeks ago.

I got the call yesterday afternoon that the oil filter houseing is cracked and theat BMW's certified pre-owned warranty will not cover the repair.

CPO claims that is a wear item. I really have a hard time on that statement. No moving parts, only oil flowing in and out.

Any suggestions from folks that are familar with BMW's warranties and customer service?

 

[xzvs]

did they do the last oil change ? if so claim they overtightened it and caused the problem.

 

[xzvs]

oh and BTW brakes clutches and winshield wipers are wearable items -- not oil filter adaptors

 

[vman1300]

(xzvs @ Nov. 01 2006,22:40) did they do the last oil change ? if so claim they overtightened it and caused the problem.

I wish it was that simple, I do my own oil services.

her e the item is cracked, near the top of the housing I am SOL.

I know I did not crack the housing, I just have no way to prove it.